Contact Information
People usually ask these
You can contact our customer support team via email at support@shopberber.com or by filling out the contact form on this page. We aim to respond to all inquiries within 24–48 hours.
Our customer support team is available Monday to Friday, 9:00 AM – 6:00 PM (local time). Orders can be placed online 24/7.
ShopBerbeR is headquartered in Ontario, Canada. While our business operates online, all orders are shipped directly from our verified vendors.
Once your order is shipped, you’ll receive a tracking number via email. You can use this number on the carrier’s website to track your package in real time.
Yes, we ship to many countries worldwide. Shipping fees and delivery times may vary depending on your location.